BodyLove Pilates
BodyLove Pilates
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  • The BodyLove Method
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  • More
    • Home | Contact Us
    • About Us
    • The BodyLove Method
    • Meet the Team
    • Class | Price | Schedules
    • FAQs | Studio Policy
    • Careers
    • Register an account
    • Request for Appointment
  • Home | Contact Us
  • About Us
  • The BodyLove Method
  • Meet the Team
  • Class | Price | Schedules
  • FAQs | Studio Policy
  • Careers
  • Register an account
  • Request for Appointment

Ask us anything

What is Pilates?

Originally known as ‘Contrology’, Pilates was conceived to rehabilitate wounded soldiers during World War I. Till date, it is still practised as a post-rehab solution, while many do Pilates regularly to prevent injuries. 


Pilates helps to: 

1. Improved posture 

2. Increased facility 

3. Better balance 

4. Strength core & stretch tight muscles 

5. Improvements in other workouts 

6. Better mind & health awareness 

How different is Reformer Pilates to Mat Pilates?

Reformer Pilates and Mat Pilates both provide similar benefits, however the amount of resistance and tension can be regulated with the use of a reformer. 

The resistance created by the pulley and spring system provides a more challenging strength and endurance workout compared to Mat Pilates. As such, it produces quicker results to the arms, legs, abdominal muscles and even for your bum. 

Am I suitable for Reformer Pilates?

The Reformer might look intimidating and daunting, but it is actually a simple piece of exercise equipment. However, the workouts are required to be performed properly, with the correct technique, focus and precision which our instructors will provide you guidance to ensure safe and effective applications. 

Will I lose weight from doing Pilates?

Pilates can be a positive addition to your overall weight loss plan. As it strengthens, tones and builds muscle mass, it accelerates the body’s metabolic rate, aiding in weight loss (complementing with cardio). With stronger muscles, it metabolises fat more effectively compared to weak muscles.  We would recommend doing cardio workouts coupled with strength training (eg: Pilates) and a balanced diet to achieve weight loss healthily. 

What class should I start with?

We offer a variety of classes that suits everyone. If you are new to our studio, we recommend starting with Reformer Core our signature class offers the fundamentals of Reformer Pilates. Complete at least 3 to 5 sessions Reformer Core and we would recommend you to progress forward to next level of classes like Sculpt Reformer, Cardio Reformer, Tower Reformer and Chair Reformer.

How do I book a class?

You can book a class using BodyLove Pilates studio app from your iPhone App Store or Android Play Store. Once logged in, you will be able to book your classes, manage your account details, view history and even make purchases. 

What do I need to know prior to my first class?

Kindly arrive 10 minutes before your first class to get changed and ready.  New clients are required to fill up an Indemnity and Waiver form via BodyLove App when you log into their profile.  New clients are required to fill up an e-registration form and disclose any injuries or medical conditions for our acknowledgement. We will then be able to assess your condition and advise on the class suitability or modify the workout to your needs. 


What should I wear for class?

We would recommend comfortable or form-fitting clothes that allow our instructors to assess your body alignment. Grip socks are MANDATORY for safety reasons, and are available for sale at our studio. 

How do I book a Private Class?

Please WhatsApp us at +65 89099767. An instructor will be arranged based on your preferred days, timing and assess your physical conditions. You may then purchase a Private Class package after details have been finalised. 

Should I book private classes?

For clients who fall under any of the following categories, we recommend starting with private classes before progressing to group classes:


  • Pre/Post Natal
  • Mobility difficulties
  • History of orthopaedic surgeries
  • Existing or past injuries that affect mobility
  • Mid to severe Scoliosis


For personalised guidance and advice, please contact us at +65 89099767.

How many participants are there per class?

Our small group classes offer personalized attention with a maximum of 5 to 6 participants. Each individual receives focused guidance and support from our instructors, helping you achieve your fitness goals.

Studio Policy

Any mandatory requirement to attend classes?

Minimum age for group classes is 17 years old.  For clients younger than 17 and elderly clients, we advise going for our Private classes.

*Disclaimer: For clients below 17 years old, parent accompaniment is required for a minor to the first class. 

When does your booking window open?

We are open for booking daily for classes 14 days in advance. For example: if you intend to book classes on 1st February, the class will be available for booking on 18th January.  Booking window closes 6 hours before the class commences.  New schedules for the new month will be release on 25th week of the month.

Can I attend any classes if I’m pregnant?

For individuals with a pre-existing Pilates regimen prior to their pregnancy, we offer specialised Pre-Natal Private Sessions. These are available from the first trimester onward. For those new to Pilates, beginning your practice in your second trimester is advisable for optimal safety. We kindly request that all participants secure a verification from their gynaecologist before commencing any Pilates classes. It is important to note that our prenatal and postnatal programs are exclusively available as private sessions to ensure the highest level of personal attention and safety.

Can I join your Reformer Pilates group class if I’ve just given birth?

We recommend a postpartum period of 6 to 8 weeks before joining our Reformer Pilates classes. This interval ensures that participants have ample time for initial recovery. We also require a clearance from a healthcare provider to ensure the classes align with your specific postnatal recovery process. Our aim is to provide a supportive and safe environment, hence our prenatal and postnatal offerings are tailored through private sessions rather than group classes, allowing us to fully cater to the unique needs of new mothers.

Can I still do Pilates if I have an injury?

Our instructors will assess your medical conditions based on your registration form and may ask for a medical certification from your physician if necessary. 

We would recommend private classes during your initial stage of recovery, as it allows one-on-one undivided attention and group classes tend to involve a full body workout which may be challenging for the injured client and the instructor. 

Cancellation Policy

We know that plans change and in the event if you need to cancel your booking, kindly do so at least 24 hours in advance.  You may cancel via our BodyLove app or write in to info@bodylovepilates.sg.  If you are unable to cancel your booking within the required time frame, unfortunately there will be a deduction of one (1) class to your account, as we want to give the wait-listers a chance to join as well. 


For private classes, please inform us via email info@bodylovepilates.sg or WhatsApp +65 89099767.

Latecomers Policy

At BodyLove Pilates, we have a firm NO latecomers policy. All students are advised to arrive 10 minutes early before class. Studio doors close when class commences. Unfortunately, your booking will be considered as ‘No Show’ and a class will be deducted the same way as the cancellation policy. 

Class Packs Validity

Our class packs are usually valid for 4, 7 and/or 12 months. Expiry dates are strictly enforced, however, remaining sessions will be carried forward should you purchase a new class pack. 

Extension Policy

Classes that are not expired can be extended based on medical/travel reasons. If you are travelling (more than 7 days) or unfit for exercise for an extended period of time, kindly furnish us the travel proof or your doctor’s letter to be considered for package extension.  These documents are necessary for us to consider extending your package. If approved, your package will be extended to accommodate the duration of your absence or inability to exercise. Please note that short-term medical certificates (up to 7 days) will not be considered for extensions.  For travel, please ensure that you send us your travel itineraries prior to your departure.


Your package may be extended for the length of time of which you were away or unfit for exercise.  Travel itineraries MUST be sent before the travel period.


For other reasons, a $50 extension fee capped at for 1 month extension will be charged, regardless of the number of classes left in your package. Kindly note that you are only allowed one extension per package. 


Promotion or discounted packages will strictly NOT be extended unless with valid reason.


All extensions subject to approval on a case-by-case basis and are strictly not applicable to any promotions, offers, limited time packages, or otherwise determined by the management of BodyLove Pilates. 

What if I’m on a waitlist?

Please note that in order to receive waitlist notifications, you are required to "opt-in" under "Profile" in your account detailing the following: Get emails with news, promos and updates on latest events.  When these options are opt-in, please note that we'll still send receipts and anything critical to cascade information.


If you prefer NOT to opt-in this feature, you will NOT receive any notifications on waitlist or confirmed spot.  


When a spot becomes available and you are next on the waitlist, you will be granted a confirmed spot.  We recommend checking your waitlist status regularly to stay informed. Thank you for your understanding!  Kindly only join the waitlist if you are certain that you can turn up for the class as our class slots are limited and we do not allow cancellations outside the window period.

How do I purchase a package?

Select a class from our schedule, then sign up or log into your account to make your purchases! 


For private classes, visit our Private Enquiry Form to fill in required information.  We will then match you with an instructor based on your preferred days, times and physical conditions. Please DO NOT purchase a Private class package before being matched to an instructor

Is my package shareable?

To ensure your growth to be consistent, we encourage each member to have their own package. 

Am I able to use my package at any studio location?

Of course! Your package entitles you to book into group classes at Upper Thomson Studio.

What happens when my booked class has been cancelled by the studio?

In the event should we cancel the class, no fees will be charged and your credit will revert to your account. BodyLove Pilates Studio reserves the right to cancel a class due to low registration, inclement weather, instructor illness, or any other reason.

Payment and Refund Policy

Do you accept cash payments?

We advocate the cashless systems, and only accept payment through BodyLove Pilates App (powered by Stripe) or PayNow/PayLah. Kindly contact us for our UEN PayNow QR code. 

Refund Policy

We don’t offer refunds or extensions on any expired package purchases. But under certain circumstances, refunds may be considered on a case-by-case basis with supporting documents.  All refunds will be charged a processing fee of $5, which will be deducted from your balance before the refund. 

STUDIO AMENITIES

What amenities do you offer?

Shelving racks are provided at our studios for personal belongings' storage

Upper Thomson Studio is equipped with toilet/changing room. Unfortunately, towels are not available, kindly bring your own towels. 

Any refreshments provided?

Water dispenser is available for your complimentary usage while attending classes at our Studio. However, cups are not provided. Please bring along your own water bottle to hydrate yourself.

Do you sell Pilates gear?

Grip socks will be available for sale in our studio, if you need one or had forgotten to bring one along! 


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